Returns & Exchanges
At The Kinkery, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is free of any signs of wear or perfumes.
Ship It Back
Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing