Frequently Asked Questions
Everything you need to know about shopping with The Kinkery.
How do I determine my correct size?
Each product page features a detailed size guide tailored to that specific garment. We recommend measuring yourself with a soft tape measure and comparing your results to our charts to ensure a perfect fit.
Is your packaging discreet?
Yes, privacy is our priority. All orders are shipped in plain, unmarked boxes or mailers with no mention of 'The Kinkery' or the contents on the exterior label.
What is your return policy?
Due to the intimate nature of our apparel, we only accept returns on unworn items with original tags and hygiene seals intact within 30 days of purchase. Please note that certain items are final sale for health reasons.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. We also offer expedited shipping options at checkout if you need your items sooner.
How should I care for my premium fabrics?
To maintain the longevity of your pieces, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid harsh chemicals and machine drying.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.